Mailgun

Connect Mailgun to Customerscore to send emails from Playbooks and other automated communication features.

How to Connect Mailgun to Customerscore

Step 1: Generate an API Key

1. Log in to your Mailgun account
2. In the top-right corner, click your profile/menu icon
3. From the menu, select API Security
4. On the API Security page, click Create key
5. In the Description field, enter Customerscore

Once the API key is created, copy this key and return to the Customerscore app to proceed with the next step.

Step 2: Connect in Customerscore

In the Customerscore app, go to Settings → Providers, then click the Connect button on the Mailgun card. In the connection form:

1. Enter the API key you generated in Mailgun
2. Enter your sending domain — this domain must be verified in your Mailgun account
3. Select the region (EU or US) based on your Mailgun account settings
4. Provide a Sender email address — this email must belong to the verified domain
5. Enter the Sender name — this is the name your email recipients will see as the sender

Once all fields are filled in, click the Connect button to complete the integration.

What Happens Next?

Once the setup is complete, your Mailgun account will be successfully connected to the Customerscore app. This email provider will be used to send all emails configured within your Playbooks and other automated communication features in the app.