Welcome to Customerscore
Customerscore is a customer intelligence platform that helps SaaS companies understand, score, and predict customer behavior. Our platform combines product analytics, CRM data, and payment insights to give you a complete picture of customer health.
What is Customerscore?
Customerscore provides a unified customer scoring system that helps you:
- Predict churn before it happens with AI-powered health scores
- Identify upsell opportunities by analyzing product usage patterns
- Automate workflows based on customer behavior triggers
- Unify data from your existing tools (Stripe, HubSpot, PostHog, and more)
Who are these docs for?
These docs are designed for:
- Developers integrating Customerscore via API or webhooks
- Product managers setting up scoring rules and triggers
- Data teams connecting data sources and building custom reports
- Customer success teams configuring alerts and automations
Quick Links
How to Use These Docs
Our documentation is organized into five main sections:
Guides
Learn about the core scoring concepts in Customerscore. Understand how the Fit Score and Health Score work to evaluate and assess your customers.
API Reference
Complete reference documentation for the Customerscore API. Learn about authentication and setup, and explore available endpoints for managing customers and contacts.
Tracker
Set up client-side and server-side tracking to capture customer behavior. Learn about tracking code setup, server-side events, and metrics & attributes.
Webhooks
Receive real-time notifications about events in your account. See the webhooks overview for setup instructions, or check the alert webhook for alert event details.
Integrations
Connect Customerscore to your existing tools. We support direct integrations with Stripe, HubSpot, PostHog, Chargebee, and more.
Ready to get started? Learn about Fit Score and Health Score, or head to the API Reference.