Postmark

Connect Postmark to Customerscore to send emails from Playbooks and other automated communication features.

How to Connect Postmark to Customerscore

Step 1: Obtain an API Token

1. Log in to your Postmark account
2. From the top navigation menu, select the Account tab
3. Open the API Tokens tab
4. Copy an existing API token or click to generate a new one
5. Save the API token for use in the next step

Step 2: Connect in Customerscore

In the Customerscore app, go to Settings → Providers, then click the Connect button on the Postmark card. In the connection form:

1. Enter the API key from Postmark
2. Provide a Sender email address — this email must be verified in your Postmark account
3. Enter the Sender name — this is the name your email recipients will see as the sender

Once all fields are filled in, click the Connect button to complete the integration.

What Happens Next?

Once the setup is complete, your Postmark account will be successfully connected to the Customerscore app. This email provider will be used to send all emails configured within your Playbooks and other automated communication features in the app.