Integrations
Hubspot Private App

HubSpot (Private App)

This guide shows you how to create a HubSpot private app with read-only access and get its access token. You then share the token with the Customerscore.io team, who take care of the rest.

Step 1: Create a Legacy Private App

  1. Log in to your HubSpot account as a super admin
  2. Click the Settings icon in the top right corner
  3. In the left-hand menu, go to Integrations → Legacy Apps
  4. Click the Create legacy app button in the upper right corner
  5. Select the Private option

In the first step, name the app Customerscore.io and proceed to the Scopes section.

Step 2: Add Read Scopes

Click the Add scope button and select the following scopes. All of them are read-only.

ScopeDescription
crm.objects.companies.readRead your companies
crm.objects.contacts.readRead your contacts

Click the Create app button in the top right corner and confirm to finalize the creation of your private app.

Step 3: Copy the Access Token

Once the app has been created, open the Auth tab of your app and click Show token. Copy the access token.

Step 4: Share the Token with Customerscore.io

Send the access token to your contact on the Customerscore.io team. Use a secure channel, such as a password manager share, rather than plain e-mail or chat.

Revoking Access

To revoke Customerscore.io's access at any time, delete the private app in HubSpot under Settings → Integrations → Legacy Apps, or rotate its token on the Auth tab.