Integrations
Integrations connect Customerscore.io to the tools you already use, so customer data flows in automatically and your scores stay up to date without manual work. Every integration is set up under Settings → Integrations in the Customerscore.io application.
Each connected source plays a different role: billing tools bring revenue and subscription data, CRMs bring company attributes and ownership, product analytics brings usage signals, and conversation tools bring the context of what customers actually said. Together they feed the Fit Score and Health Score.
Billing & revenue
Subscription status, MRR, and payment history — the backbone of churn and expansion signals.
| Integration | What it brings |
|---|---|
| Stripe | Payment data, subscription status, and revenue metrics |
| Chargebee | Subscription data, billing details, and revenue metrics |
| ChartMogul | Subscription analytics such as MRR, churn, and customer data |
CRM
Company attributes, ownership, and deal context. CRM integrations can also push scores back so your whole team sees them where they work.
| Integration | What it brings |
|---|---|
| HubSpot | CRM data and company info, with scores pushed back to HubSpot |
| Salesforce | Accounts or contacts synced daily, with scores pushed back to Salesforce |
| Raynet CRM | Data from companies or deals, with scores and attributes pushed back |
Product analytics
Usage events mapped to customers, turning behavior into health signals.
| Integration | What it brings |
|---|---|
| PostHog | Product analytics events mapped to customers |
| Mixpanel | Product analytics events mapped to customers |
No product analytics tool yet? You can send usage data straight to Customerscore.io with the Tracker — either the JavaScript snippet or server-side events.
Conversations & meetings
The human context behind the numbers, shown directly on each customer's detail page.
| Integration | What it brings |
|---|---|
| Intercom | Full customer conversations, synced daily and matched automatically |
| Gmail | Email conversations from a shared mailbox, read-only |
| Fireflies.ai | Meetings with AI summaries, action items, and topics |
| tl;dv | Meetings with AI notes and topics |
Email delivery
Connect your own sending provider so emails from Playbooks and other automations go out from your domain.
| Integration | What it does |
|---|---|
| SendGrid | Sends automated emails via SendGrid |
| Amazon SES | Sends automated emails via Amazon SES |
| Mailgun | Sends automated emails via Mailgun |
| Mailjet | Sends automated emails via Mailjet |
| Postmark | Sends automated emails via Postmark |
Other ways to get data in
- REST API — import and manage customers, contacts, and metrics programmatically.
- Tracker — capture product usage from the browser or your backend.
- Webhooks — receive real-time notifications about events in your account.
- MCP Server — query your customer data from Claude, ChatGPT, Gemini, or any MCP client.