Connect ChatGPT
ChatGPT connects to the Customerscore.io MCP server with an API token. Generate one first in the Customerscore.io application under Settings → API (opens in a new tab) and treat it like a password — it grants full access to your account's customer data.
Custom MCP connectors live behind ChatGPT's developer mode:
- Open Settings → Apps & Connectors → Advanced settings and turn on Developer mode.
- Back in the connector list, click Create.
- Fill in the connector:
| Field | Value |
|---|---|
| Name | Customerscore |
| MCP Server URL | https://mcp.customerscore.io |
| Authentication | Access token / API key — paste your generated API token |
- Confirm you trust the provider and click Create.
- In a conversation, open + → More → Developer mode and enable Customerscore.
Choose the access token option rather than OAuth — ChatGPT sends the token as
an Authorization: Bearer header, which is exactly what the server expects.
Developer mode connectors require a ChatGPT Plus, Pro, Business, or Enterprise
plan and currently work on the web only.
See the MCP Server overview for the full tool catalog and example prompts.